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It is the second piece of malware hidden in a fake Royal Mail email that has come to light in recent months.Īs a result of the scams, Royal Mail has issued advice warning members of the public that it will never include attachments in an unsolicited email, and stating that it does not email its customers asking for any personal information. The fraudulent Royal Mail email was discovered when a victim contacted the Action Fraud call centre.
#HOW CAN A SUPPORT SPECIALIST REMOVE THE CRYPTOLOCKER VIRUS FROM A USER’S PC? INSTALL#
Those who do immediately start to install the CryptoLocker malware on to their computer, without realising what they have done.ĬryptoLocker will encrypt all the data on the computer, including photos, music and personal documents, using a public key.Ī message will then appear on the screen stating that all of the data is locked and can only be unlocked with a private key, which the scammers promise to hand over once the computer owner has sent them a payment. The email states that a lost or missing package is waiting for you at your local sorting office and asks recipients to download an attachment to find out more.
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PC users are being warned to be on their guard against emails purporting to be from the Royal Mail and containing CryptoLocker, a malicious piece of software that locks computers with an unbreakable encryption.